SAVU LLC

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Frequently asked questions

SAVU LLC is a leading residential tile and flooring company specializing in backsplash, floor, bathroom and fireplace tile installation. We serve homeowners in Southern New Hampshire, Northern Massachusetts and very few locations in Southern Maine with top-quality tile services.

We primarily serve Southern New Hampshire and Northern Massachusetts. To check if we serve your specific location, please visit our Service Area page.

Tile Installers in ME
Tile Installers in ME
Tile Installers in ME

Yes, all our quotes and estimates are free.

We only provide free remote consultations. To save our customers’ time, we don’t offer on-site estimates.

To give you an accurate quote, please include:

  1. Photos of the area

  2. Tile images or links to what you plan to use

  3. Design patterns (optional)

  4. Square footage or dimensions of the project. You can send this through our quote request form.

While we bring our own tools, we do not supply materials. This allows customers to select materials that best fit their preferences. We provide guidance on which items to purchase and where to find them.

You’ll need:

  1. Tile – buy 10% extra

  2. Thinset (adhesive)

  3. Grout

  4. Caulk

  5. Sealer – if you have stone tile

Our pricing depends on square footage, number of outlets, tile type, design complexity, and whether we’re replacing an old backsplash. See if our $900 backsplash special applies to your project.

We install ceramic, porcelain, marble, slate, glass and other tile types for floors, walls, backsplashes, and showers. We do not install vinyl or laminate.

Yes, we also install tile for floors, bathroom walls, fireplaces, and other locations in your home.View examples in our gallery.

We accept check, cash, Venmo, and Zelle.

Yes — you can use a credit card by paying through Venmo.

Yes, we install electric heated flooring systems beneath tile. You’ll need an electrician to wire the system after installation

  1. We review your project details.

  2. Provide a free quote.

  3. Confirm terms and schedule.

  4. Send invoice and take deposit.

  5. Complete the tile work.

  6. Ensure full satisfaction.
    Learn more on our About page.

Once you approve the quote, we send an invoice and take a deposit to lock in your date. No dates are guaranteed until a deposit is received.

For small projects, a few days’ notice is usually enough. For larger ones, we recommend booking a few weeks or even months in advance.

We help realtors improve listings through clean, well-installed tile — perfect for pre-listing upgrades or move-in ready homes. Realtors trust us for smooth coordination, clear updates, and timely results.

Yes! We install brick pattern, stacked, subway, herringbone, chevron, vertical, staggered, diagonal, and more. Let us know what layout you want and we’ll confirm if it works for your space and tile.

We offer flat-rate deals like our $900 backsplash special (labor only, up to 25 sq ft). Check our homepage or request a quote to see what promotions are active.

Yes, SAVU LLC is fully insured and operates in compliance with all applicable local and state regulations. While New Hampshire, Massachusetts, and Maine do not require a state-level license for tile installation, we adhere to all municipal requirements and maintain comprehensive general liability insurance to protect our clients and projects.

Absolutely. We stand behind our workmanship with a 12-month Workmanship Warranty from the date of project completion. This warranty covers installation-related issues under normal use conditions. Please note that this warranty does not cover damages resulting from misuse, accidents, or issues related to materials not supplied by SAVU LLC.

SAVU LLC brings over 25 years of experience in residential tile and flooring installations. Our team is trained in the latest industry standards and techniques, ensuring each project is executed with precision and care. We stay updated on emerging trends and materials to provide our clients with modern and durable solutions.

We prioritize proper substrate preparation, use high-quality setting materials, and follow industry best practices to ensure the longevity of our tile installations. Our meticulous attention to detail minimizes issues like cracking, lippage, or grout failure, providing you with a durable and lasting finish.

If you have any other questions, please don’t hesitate to contact us.

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